Bókasafnið

						2.  Hvaða upplýsingar þarftu daglega og hvaða upplýsingar

sjaldnar?

3.  Hvaðan færðu upplýsingarnar?

1) Óformlega; t.d. í gegnum samstarfsfólk, starfsmenn í

öðrum bönkum, sérfræðinga, ráðagóða og fróða ein-

staklinga, á óformlegum mannamótum (hádegisverð-

arfundir eru dæmi um slíkt), í sjónvarpi, í dagblöð-

um og tímaritum.

2a) Formlega innan bankans t.d. frá Reiknistofu bank-

anna, í (aðal)upplýsingakerfi bankans, úr öðrum

tölvuvæddum upplýsingakerfum (e.t.v. sérstaklega

forritað fyrir þitt starf), í (árs)skýrslum, fréttabréfum,

minnisgreinum eða öðrum formlegum skrifum, með

skipulögðu eigin eftirliti eða mati á starfi undirmann

þinna.

2b) Formlega utan bankans; t.d. frá stofnunum erlendum

sem innlendum, (tölvuvæddum, beinlínu) gagna-

grunnum, skipulögðum lestri rita sem fjalla um þitt

starf.

4.  Getur upplýsingakerfi bankans hjálpað þér frekar við að

taka ákvarðanir í starfi? Hvað hlutverki telur þú að upplýs-

ingakerfið geti gegnt við stjórnun bankans?

Ekki verða tíundaðar niðurstöður af þessum vett-

vangskönnunum hér.

Lokaorð

Hér hefur verið reynt að gera grein fyrir því, sem upplýs-

ingakerfi fyrir stjórnendur verða að byggjast á. Þau þurfa að

byggja á nákvæmri skilgreiningu á vinnu stjórnenda (við að

taka ákvarðanir) og athugun á þörf stjórnenda fyrir upplýs-

ingar. Upplýsingakerfin verða að hafa ákveðin markmið og

vera hluti af þeirri heild sem stofnunin/fyrirtækið er.

HEIMILDIR:

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tegic resource: areas of application of information and information

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management information.Ritsý. E Wilfrid Lancaster. Urbana-Champain

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on-Thames: Waller.

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tegrated approach. London: Pitman.

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management: towards a methodology. Canadian Journal of Information

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McGraw-Hill.

Senn, James A.1990. lnformation systems in management. 4. útg. Belmont:

Wadsworth.

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homily from the experience og the data rich but information poor. Libr-

ary automation as a source ofmanagement information. Ritstj. E Wilfrid

Lancaster. Urbana-Champain : Univ. of 111.

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útg. Englewood Cliffs : Prentice-Hall.

SUMMARY

Information Systems for Management: their Role and

Potentials

The article is based on a master thesis at the University of Wales with

the title Management Information and Decision Support Systems : their Role

and Potentialfor Decision Making on All Levels of Management. The und-

erlying foundations for the existence of Management Information Systems

(MIS) and Decision Support Systems (DSS) are discussed, i.e. decision mak-

ing and management information. Categories of decisions; levels and stages

of decision making are analysed. Management information is discussed in

detail as external vs. internal information and as formal vs. informal in-

formation. It is argued that the systems approach is very useful when establ-

ishing management information needs and when designing MIS and DSS.

By using this approach one gets a holistic view of the organization and ther-

efore better systems for the managers. Two comparative case studies, cond-

ucted by the author, are briefly discussed: One conducted in an Icelandic

bank and the other in two Icelandic research libraríes.

nashuatec

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74    Bókasafnið 19. árg. 1995