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Knowledge Management in Iceland Financial
Organisations: A Qualitative Approach
This article focuses on a qualitative study done in Knowledge
Management in financial organizations in Iceland. It is
based on the author's MLIS thesis An Indication on
Knowledge Management in Vinancial Organizations in
lceland, submitted to the University of Iceland in 2005.
The study was conducted from January to May 2005
and final report submitted in September 2005. The par-
ticipants in the study were 15 specialists in 3 financial
organizations in Reykjavik. The participant's age range was
from 24 years to 54 years, 7 women and 8 men. Almost all
had university education and they worked as specialists,
middle managers and executive managers within their
organization. The interviews were semistructured and the
participants were asked amongst other thing on their view
on knowledge management, knowledge, information and
information seeking, retrieval and evaluation. They were
also asked about Records Management, team work, quality
management and change management. The study shows
that information used in financial organizations in Iceland
are diverse and come from different sources, both form
within the organizations and from the outside. Evaluating
the information is not a priority unless people have had
an unfortunate experience and learned that evaluating
information to ensure (var there) their integrity and qual-
ity is a good work practice. Knowledge is most of the time
a subjective matter to the participants which is built on
their experience and intuition first and then education.
There is indication on the use of Knowledge management
practices within these 3 financial organizations in Iceland
though none of them practice formal Knowledge manage-
025.431: The Dewey Blog
Allt sem þig langar að vita um Dewey-kerfið
en hefur aldrei þorað að spyrja um...".
Sjá - Óháð ráðgjöf
Sjá ehf. aðstoðar fyrirtæki við að meta vefi sína og gera þá betri
og hefur í samstarfi við Öryrkjabandalag Islands unnið að
tillögum um hvernig gera má vefi sem aðgengilégasta
fyrir sem flesta hópa fatlaðra.
BÓKASAFNIÐ 31. ÁRG. 2007