The White Falcon - 05.08.1977, Blaðsíða 2

page 2
White Falcon
August 5, 1977
Consumer bulletin
exchange
new<r
by Nadia Slusar
NEX Catalog followup
The Navy Exchange is receiving
numerous inquiries concerning mer-
chandise ordered by customers through
the Yokosuka Catalog.
All inquiries on merchandise or-
dered via the Yokosuka Catalog should
be made by the customer to Navy Ex-
change Mail Order, FPO Seattle, WA
98760.
If, 45 days (around the six-week
mark) after placing the order, you
have not received information con-
cerning the order, then you should
write a letter, including the follow-
ing information:
1. The mail order number—if it
appears on your acknowledgment card,
the shipping notification form, the
address label of any shipping carton
or your canceled check or money or-
der.
2. The name of the person placing
the order, the date of the order and
the location from which it was placed.
3. The items ordered and the
amount remitted.
Inquiries concerning customer-ini-
tiated postal claims for damaged
items should not be sent to Navy Ex-
change Mail Order but rather to the
post office where the claim was ini-
tiated.
If merchandise arrives damaged,
or there is evidence of pilferage,
your order's insurance fee will
cover the reimbursement; you should
immediately take the damaged articles
and wrappers to the post office and
initiate a claim on U. S. Postal
Service Form 3812.
Claims against the U. S. Postal
Service for loss or damage must be
filed within one year of the ship-
ping date shown on the completed
mail order form.
If, you claim on'damaged mercha-
dise is less than $15 and no more
than $200, write to Navy Exchange
Mail Order, FPO Seattle, WA 98760
for disposition.
If the damaged merchandise is one
or more pieces of a set (for example,
china) for which you'll want replace-
ments, write to the above address in
the Form 3812 blank marked "payee."
Be sure to indicate exactly how
many and which pieces were damaged,
the stock number and style of the set
(for example, "Sango Spanish Lace
Fine China, No. A-374887).
The post office will send the claim
to the catalog center to establish
the exact value of the broken pieces,
at which time the value of the broken
items will be noted on the claim.
It is forwarded to the U. S. Postal
Service's central claims processing
branch, where a check is received
(the replacement pieces have been re-
ceived from the company) and auto-
matically sent to you.
This process usually takes about
30 to 90 days.
If you do not receive your mer-
chandise within 30 days after the
shipping date indicated on the ship-
ping form, write to Navy Exchange
Mail Order (Claims and Correspon-
dence) FPO Seattle, WA 98760, and
refer to the mail order number in-
dicated on your acknowledgment
card.
A claims action will be initia-
ted with the U. S. Postal Service.
Should any item be found defec-
tive, write for preaddressed mail-
ing labels and state reasons for
returning the item. The mailing
labels assist in providing quick
and accurate handling for any ad-
justments required.
Defective merchandise will be
replaced at no additional cost to
you; return the repacked parcel
to Navy Exchange Mail Order (Claims
and Correspondence) FPO Seattle,
WA 98760 via its initial mode of
shipment. You will be reimbursed
for postage and insurance costs
incurred to return the merchan-
dise.
The above information should an-
swer any questions concerning Navy
Exchange Catalog merchandise.
It is the responsibility of the
customer to follow up on orders,
insurance and claims.
Remember, the merchandise comes
from several centers around the
world. It does not come from Seattle.
So have a little patience with the
orders, but do start corresponding
after approximately 45 days.
Crew's Barber Shop
Appointments are taken for E-6 and
above at the Crew's Barber Shop.
These appointments must be made on
the day before the desired date.
At the same time, the appointment
must be for the person whose name is
put down on the appointment sheet.
In other words, if E-6 John Doe makes
an appointment for 10:45 a.m. the
following date then the appointment
must be kept for himself specifically.
His young son will not be accepted on
the appointment basis.
So keep in mind that appointments
are for speedy service of active duty
military members E-6 and above and
not for their dependents.
Along this line, appointments for
hair styling will be made for all
authorized Navy Exchange patrons.
Credit Union
The Navy Federal Credit Union/
Pentagon Federal Credit Union has
moved ; this week to the Viking Bldg.
The phone number will remain 5141 and
operating hours will continue as
scheduled.
Viking Bldg.
The Navy Exchange will be moving
the Beauty Shop from its present
location into Bldg. 771, the Viking
Bldg., within two months.
This will be one of the first
moves to consolidate several of the
small locations under one roof.
Plans call for the Barber Shop,
Mini-Mart and Hong Kong Tailors to
move under one roof for the conveni-
ence of Navy Exchange patrons.
Leather, suede specials
Fall is right around the corner,
and included in the Navy Exchange
lineup of fall fashions are exciting
jackets in leather and suede—the
perfect outerwear for the cooler
days ahead. NEX has good-looking
creations for men or women, and the
prices are sure to please.
Warmup suits
The athletic warmup suit looks as
though it's going to be around for a
long time to come.
Casual comfort is, perhaps, the
biggest reason for its success and
growing popularity, and those of
you who haven't tried one are miss-
ing out on a practical (it is
laundered as easily as socks) and
enjoyable form of clothing.
Ladies, the prefall special on
misses' active warmup suits is the
perfect opportunity to find out
how really comfortable these outfits
are but hurry.
White and bright
This is the time of year that
smart homemakers have been waiting
for. The August Brite Sale is in
full swing. It's a perfect oppor-
tunity to stock up on first quality
(no seconds or rejects) sheets,
pillowcases, towels and washcloths
at better than bargain basement
prices.
The Consumer Bulletin is compiled by Navy Exchange employees and Commissary
Store employees. The opinions and comments expressed herein do not necessari-
ly reflect the opinions and policies of the Department of Defense or the White
Falcon Editorial Staff. Mention of specific consumer products in this column
is intended solely for the benefit of authorized patrons, and in no way im-
plies Department of Defense endorsement for these products. Correspondence or
comments relating to this column should be addressed to the Navy Exchange Of-
ficer or the Commissary Store Officer.
TOURS
TRAVEL
&
by Kristin S. Gilson
Saturday bus tour
On Saturday, Aug. 13, we will once
again offer the most popular tour.
This tour is a must for everyone, be-
cause it takes you to some of the most
beautiful and historical sites in Ice-
land.
We will drive through Reykjavik to
Thingvellir, the ancient site of the
Icelandic Althing, which is the oldest
legislative body in the world still in
existence.
The route continues eastward to Gey-
sir, one of the most famous of all
spouting hot springs in the world,
giving its name to all others. Although
Geysir itself is notoriously unreliable,
there are hot springs in the area which
spout regularly.
From Geysir the tour goes to Gullfoss
(the Golden Waterfall) which falls in
cascades into a deep canyon in the Hvita
River. Gullfoss is considered one of
the most beautiful waterfalls in Europe.
The return to Keflavik is through
Hveragerdi (the greenhouse area) and
Reykjavik.
Light Nights
If you have not yet attended a Light
Nights' performance, you have missed a
fantastic experience.
Light Nights is the only Icelandic
entertainment which is performed in
English, thus giving you a look into
Iceland's past.
The program consists of sagas, story-
telling, poetry, folk songs, legends and
ghost stories—all done with traditional
costumes and scenery.
This is the last month of Light
Nights' performances which are held Mon-
day through Thursday at 9 p.m. at the
Hotel Loftleidir.
Tickets for this unusual and delight-
ful entertainment are available at the
Tour Office.
Hvitarbakki Lodge
Hvitarbakki is a recreational facili-
ty leased by the Navy. It is located in
the lush farming district of Borgarfjor-
dur about 100 miles northeast of Kefla-
vik.
Hvitarbakki is an ideal recreation
area, regardless of your interests. If
you are looking for relaxation, you will
find the peace and quietness only avail-
able in the Icelandic countryside.
For the sportsmap free fishing as
well as goose hunting is available
during the seasons. And, for those who
like horses, there is horseback riding.
Hvitarbakki is a converted three-
story farmhouse.
The bottom floor houses a large
kitchen which has two stoves, a large
grill, deep fryer, meat slicer, elec-
tric potato peeler and French fry
press.
There are plenty of pots, pans and
kitchen utensils available; however,
plates and flatware are limited.
On the bottom floor you will find a
cozy lounge, a large walkin cooler
plus a sauna and shower.
The main floor has a large, comforta-
ble living room/lounge.
The manager's quarters are also
located on this floor. You should check
in with him when you arrive.
The upper floor has several bedrooms
equipped with bunk beds.
Reservations may be made at the Tour
Office for rooms in the recreation
lodge for a nominal fee. In addition,
there is almost unlimited camping space
surrounding the lodge.
Groups wishing to camp must also
make reservations; however, reservations
for individual camping are not required.
Bedding, camping equipment, food and
personal necessities must be supplied
by the guests as none is available at
the lodge.
A heated swimming pool is close to
the lodge.
The sightseeing possibilities from
Hvitarbakki are unlimited. Just up the
valley is Deildartunguhver, a large hot
spring. Beyond it there is Reykholt,
the home of Snorri Sturluson, one of
Iceland's most famous saga writers.
There you will find a pool which he
built in 1230 as well as a portion of
the tunnel that led from it to his home.
At the end of the valley is the
beautiful Husafell area with the water-
falls Hraunfossar (Lava Falls) and
Barnafossar (Children's Falls) and just
beyond the falls is Husafell, a wooded
area (ideal for picnics).
And, finally, Surtshellir, the larg-
est cave in Iceland.
About 20 miles east of Hvitarbakki is
the town of Borgarnes with a beautiful
park in which you will find the burial
mound of the first settler of Borgar-
fjordur, Skallagrimur.
Out beyond Borgarnes is the Snae-
fellsnes Peninsula, crowned by the
magnificent glacier-topped mountain at
its tip.
Just to the north of Hvitarbakki is
the Nordurardalur Valley, with fantas-
tic lava fields and two volcanoes you
can climb.
Grabok is easy to climb, and the
3,000 ft. Baula is for the more adven-
turous.
Det 360 promoted two members Monday
Two members of Det. 360 were promoted
Monday in the commander's office.
They were Thomas N. Tuxford promoted
to master sergeant and Paul C. Nielsen
promoted to sergeant.
Also in the ceremony Staff Sergeant
Susan King received a second oak leaf
cluster to her Air Force Commendation
Medal.
NSGA Women** Group
This month's meetinq of the NSGA
Women's Group will be at the home of
Eunice Mellon at Qtrs. 926-1-J at 7:30
Thursday. This month's meeting is a
general business meeting for discussion
of future fund raising activities to
support its various projects.
Utile League Women
The monthly meeting of the Keflavik
Little League Women's Auxiliary will be
held Tuesday at 7:30 p.m. in the Of-
ficers Club.
■STORK
CHIB

Michele Devi Sharma was born July 27
at 1:43 p.m. Her parents are Technical
Sergeant and Mrs. Vijay Sharma. TSgt.
Sharma is assigned to the 57th Fighter
Interceptor Squadron.
Matthew Alaric Bates was bom July 24
at 1 a.m. He is the son of AE3 Michael
David Bates and Christine Anne. AE3
Bates is assigned to AIMD.
James Christopher Felts was born July
25 at 8:22 a.m. He is son of Sergeant
Jerald Edward Felts and Judith Ann.
Sgt. Felts is assigned to the 57th FIS.
Support USO through
the United Way or local
USO campaign.
USO Headquarters.
237 East 52 Street
New York. N Y 10022. E3EjKiI
Commanding Officer
Capt. Jack T. Weir
Public Affairs Officer
JOC James E. Dewater
Editor
J02 Jerry Foster
Staff
JOSN *Ike Taylor
White Falcon is published Fridays
in accordance with SECNAVINST 5720.44
for distribution to U.S. military
personnel, Naval Station, Keflavik,
Iceland, and their dependents, and to
military and civilian employees of
the Iceland Defense Force and their
families. It is printed in the Naval
Station Print Shop from appropriated
funds in accordance with NAVEXOS
P-35. The opinions and statements
made herein are not to be construed
as official views of the Department
of Defense or the U.S. Government.
News items, questions, suggestions
and comments may be submitted by
calling 4612 or by visiting AFRTS,
building T-44.
White
Falcon