The White Falcon - 26.10.1990, Side 11

Recognition around the NATO Base

following NATO Base commands and their assigned personnel
recognized recently for the following accomplishments:
Commander Fleet Air, Keflavik
Good Conduct Award
OS 1 Thomas F. Bennett (2nd)
Letter pf Cpirnmepdgtion
ABCM Michael E. Johnson
PNSA George W. Carlson
Navy Broadcasting Detachment,
Keflavik
Below the Zone Promotion
SRA David A. Knight
Letter of Appreciation
ABCM Michael E. Johnson
BM2 Kevin M. Bird
Certifieqte of Appreciation
CFK 1st Class Association
Personnel Support Detachment
Letter of Commendation
PN2 Brian Headley
Good Conduct Medal
DK3 Gary D. Moore (1st)
Advanced to Present Rate
PN2 Robbie J. Klene
U. S. Naval Communication Station
Sailor of the Quarter
RM1 Mary K. Lawton
Petty Officer of the Quarter
RM2 Shawn E. Harpel
Seaman of the Quarter
RMSN Sean D. Purnell
Iceland Defense Force
Air Force Achievement Medal
TSGT Larry Flynn
Staff Military Member of the Quarter
SSGT William Terrazas
0Fire Warden
of theYear
Petty Officer 1st Class Maryon Singleton
(middle) receives congratulations from Naval
Air Station Commanding Officer, Capt. James
I. Munsterman (right) and NAS Keflavik Fire
Department, Deputy Fire Chief Astualburd
Eiri'ksson (left) on being selected as the 1990
Naval Air Station Fire Warden of the Year.
Singleton is the fire warden for Naval Security
Group Acitivity. Photo by PH2 Candice
Pratt)
EB3CJ3I
. " « \
CONTINUED FROM PAGE 2
individuals who can be contacted to help with
problems in their area. The purpose of this
program is to provide an avenue for patients to
address problems and concerns on the spot.
After normal hours, there are patient satisfac-
tion surveys available near the door of the
Acute Care Clinic. If you have a concern,
take the time to complete the survey
posit it in the locked box,” he continued,
ese surveys are routinely collected by
the quality assurance coordinator and pro-
cessed. You will receive a personal response
from a patient contact representative. Every
patient satisfaction comment receives my
/yciue
1
personal attention before the case js consid-
ered closed. Here is the bottom line: There is
no reason for any patient to leave the hospital
having unanswered questions or harboring
concerns which the ‘system’ ought to be ad-
dressing.
“If patients wait weeks or months before
bringing their concerns to may attention, there
may be little I can do after so long a time to
clarify the situation or to take effective ac-
tion.”
Several audience members complained of
the base buses and taxis not obeying the speed
limit and asked if the Security Department
was allowed to ticket Icelanders who break the
speed limit.
“We have sent letters to each of the tenant
commands and contractors reminding them to
obey our speed limits,” Capt. Munsterman
answered. “Of all the tickets that were issued
between mid-August and mid-September, only
half of those were for U.S. personnel.”
He suggested reporting the license plate
numbers of vehicles that are seen breaking the
speed limit and said, “We’ll continued to
enforce the speed limit as best we can.”
Editor’s Note: Issues which were not an-
swered at spouse’s call will be addressed in an
upcoming edition of the White Falcon.
October 26,1990
11