The White Falcon - 22.09.1995, Blaðsíða 1

Vol. 54 No. 38 September 22, 1995
Serving the joint service community since 1941
Better product selection, customer service
Commissary wins most improved award
By JO!(AW) B. Natalie Dias
Over the last two years, Keflavik’s Defense Commissary
Agency (DeCA) has strived to improve product selection and
customer service to the NAS community. On Monday, their
efforts were recognized by DeCA’s Northeast Region headquar-
ters. The store received the Most Improved Commissary Award
in the small store category, edging out 50 other stores for the
honor.
“Anyone who has been here for the last two years can see the
difference and strides you have all made to improve this com-
missary,” said Marcia Jimenez, DeCA’s Zone 23 director, to
employees of the Keflavfk commissary. “I remember times
when you could lay down on some of the shelves because they
I were empty. As the saying goes, ‘You’ve come a long way,
kaby”’
" The commissary was also cited for improving its in-stock rat-
ing from 70 to 98 percent and its inventory cost. Jim Marino,
director of the NAS commissary, acknowlegded that assistance
from DeCA headquarters was crucial in their selection. “DeCA
has helped us. Instead of one produce flight a week, we have
two. With the one flight, not only was the parking lot at the
commissary full on that day, but also the Top of the Rock’s lot,”
remembers Marino. “Another improvement was that we
received funding to keep the store open 40 hours instead of 35
to better serve the community. This change allowed us to open
the store on Sundays,” he explained.
Following the presentation, employees received letters of
commendation and cash awards. Capt. W. Robert Blake Jr.,
commanding officer of NAS, thanked all the employees for
their hard work. “You’re all doing a tremendous job and that
includes many workers that people don’t think about such as the
warehouse and night employees. All of you have worked
together to improve. This award is a direct reflection of the
effort all of you put into your job every day.” Blake also
stressed the importance of the commissary as part of the base’s
improving quality of life. “The commissary is one of the items
at the top of the quality-of-life list and it continues to excel.”
Now that the Keflavfk commissary has won the award, Marino
doesn’t plan to stop. “We are committed to serving the cus-
tomer,” he said.
Basewide clean-up
set for Thursday
The commanding officer of NAS, Capt. W. Robert
Blake Jr., extends an invitation to all hands to partici-
pate in the upcoming basewide clean-up.
Morning activities will include the pick up of debris
and trash outside work spaces. The afternoon will be
spent cleaning up around both enlisted and officer resi-
dences and living quarters.
Blake is requesting that every command lend their
support to the basewide clean-up. Initial impressions
can make lasting impressions to visitors and newly-
assigned personnel.
Should there be inclement weather on Thursday,
clean-up will take place on Friday.
50 years ago in
The White Falcon
... With an end to the war,
overwhelming numbers of civil-
ians are requesting to purchase
unused military food rations and
Spam.
Icelandic Comer
I want that.
Eg aetla ad fa petta.
(Ee-eg ite-la awth)
Getting
physical...
Celena Styczynski
and other base
residents get a
workout from a
three-hour
aerobathon held
at the Base Gym
Saturday. This
event was only
one of many activ-
ities supporting
the Health for
Life ‘95 fair.
For more cover-
age, see page 8.
(Photo by
JOl(AW) B.
Natalie Dias)