The Icelandic Canadian - 01.09.1977, Blaðsíða 42

The Icelandic Canadian - 01.09.1977, Blaðsíða 42
40 THE ICELANDIC CANADIAN AUTUMN 1977 HOSTESS CHIEF SETS QUALITY GOAL (Hostess Food Products is an indepen- dent subsidiary of General Foods. Ed) Gib Stefansson has been working hard to please customers for most of his life. As a boy, that meant getting up at the crack of dawn through cold prairie winters to collect newspapers for his de- livery route from the train depot in Roblin, Man. As president of the fast-growing Hostess Food Products, he still finds himself up early; his dog wakes him at 6 o’clock each morning for a two-mile run. And as president of Canada’s largest snack food company, he is still working to please his customers. “Our objective now is to become the best snack food company right across Canada,” he said simply during a re- cent interview. Gib who was appointed president of the General Foods subsidiary in September, said quality products and employee participation are his princi- pal concersn. “One of my main jobs is to place a very heavy emphasis on quality,” he said. “Our operations and sales people have worked together with close co- operation to bring high-quality, fresh products to our customers.” Quality in the snack food business means freshness. It is here the com- pany’s sales force plays as important a role as the operations people. “The main thrust of this business has been distribution,” Gib explained. “You can have a very reliable product leaving the plant but unless you have a good sales force rotating the stock in the stores, you can lose the respect of your customers.” And it is here where employee parti- cipation plays a key role. “I like to encourage participation and decision making at all levels,” Gib said. Gib has been able to participate himself in several aspects of Hostess in his 21 years with GF. After signing on as a salesman for GF in Winnipeg in 1956, he transferred to Moncton where he worked in eight different locations within four years throughout the Maritimes. He was, he said, “have-suitcase-will-travel.” In 1960, just after GF acquired Hostess, Gib moved to Toronto as Hos- tess product manager where he oversaw a broker sales force. But the early 60’s proved to be a painful learning experience for General Foods and in 1965 a reorganization of Hostess put Gib into the marketing manager’s chair. Gib was Hostess marketing manager until his appointment as president last

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