Reykjavík Grapevine - 04.08.2008, Blaðsíða 20

Reykjavík Grapevine - 04.08.2008, Blaðsíða 20
20 | REYKJAVÍK GRAPEVINE | ISSUE 10—2008 Which “brand” is more famous Sony or Turkey? What about Smirnoff or Austria, Snickers or Seychelles Is- lands, The Blue Lagoon or Uzbekistan? Even though the answer will at some rate be subjective there are formulas and theories that can give us a scientific an- swer to the questions, at least – for what it’s worth – which brand is worth more. Based on my taste I would go for Sony, Austria and Snickers, but I’m not sure about the last one. Here I am accepting the fact that nations can be brands. They can have official slogans. A disappointed Slovenian I once met explained to me that his nation’s official slogan is “The coun- try with love” (A rather unappealing wordplay, I must say). What about Iceland? It certainly has an image but is it a brand? How big is it and how should the slogan sound? Who decides how it is pre- sented and how it is maintained? These are interesting questions and up until this point the public and more sadly also authorities had only limited answers. WHY MESS WITH A “PERFECT” IMAGE? Let’s start with a banal but yet neces- sary thought. Isn’t Iceland’s image ex- ceptionally good? Aren’t we the glob- al flavour of the week, month, year and millennium? The land of elves and poets, beautiful women, fire, ice and crazy nightlife? We know the drill. Iceland is the best. We tell ourselves that Icelandic water is the best in the world and that Icelandic agricultural products are more ecological than those from rest of the world. Tourists even buy it since it’s relatively debat- able. But when we start to brag that we construct the best houses in the world, I think we stir up a few laughs (just friendly laughs though like when you laugh at a picture of a dog with sunglasses). My point is that we over-estimate the image of Iceland. It is neither as well-known nor as positive as we think. It is pointed out in the report that according to a 2007 research by nation branding specialist, Simon Anholt, Iceland came in number 19 out of 35 countries. All Scandinavian and OECD-countries in the research were higher on the list (p. 20). Maybe it was time we took a look at this thing called nation-branding. It’s no good to have a perfect image if the image is only in our own head. NO U-TURNS It is no secret that the ideology of nation images and nation branding is an adaptation of similar ideas used for companies. That does not justify my intentional but silly comparison between companies and nations. We are not interested whether Ikea has a better image than Korea. But we could be interested whether Sweden has a better image than Korea, at least in some isolated fields, e.g. furniture making. Maybe it is a dark side of globalisation, but countries are now just as dependent on a competitive identity as companies. And make no mistake. The idea is not to create a totally new image for Iceland. One of the first things stated in the report is that building an image is a long-term project which revolves mostly around coordination between those that al- ready serve the cause and to sharpen an image that already exists. The key is to bring out an image that all par- ties can agree to. WHAT’S THE IMAGE FOR? To understand what kind of work is being done it is necessary to under- stand who stands to benefit from it. According to the report, there are mainly three fields that benefit from a sharp and strong nation image. They are export of goods and services, for- eign investment and tourism. Research shows that consum- ers are more and more deciding on products based on their country of origin. A good example is the posi- tive image of Swatch wrist-watches. We would buy a wrist-watch made out of rhubarb if we knew it was from Switzerland. Iceland can benefit from this since research also shows that the majority of people are willing to pay more for a product from a coun- try with a clean environment. In this sense one of our tasks is to sharpen this angle of our nation’s image. When decisions are made whether to make invest- ments in foreign countries there a few issues at hand, for example, access to international airports, financial en- vironment and taxation, number of experts, universities and research centres. Still executives do not, according to studies, only base their decisions on clean economi- cal facts but also on their gut feeling for the nation’s im- age and reputation. In this field I personally think it’s important for Icelandic authorities to decide what kind of investment should be brought in. The country is a THE IMAGE OF ICELAND Luckily most nations were named before the existence of nation-branding. If people would have been as business-minded in medieval times as now we would never have heard of Iceland. Our glorious semi-arctic island of midnight sun and hip nightlife would have been named “Cool-land”. Greenland would have been sued for false advertising. But finally, for better or worse, we are systematically starting to brand the image of our nation. Last year the Prime Minister appointed a commit- tee to give a report on the matter. The report is now out but since most people are not that much into reading governmental reports (don’t start because it becomes a habit) we will give you a summery plus some of our own thoughts on the matter. FEATURE By Bergur eBBi BenediktSSon — pHoto By gaS The Government's search for Iceland's identity HOW WAS IT DONE? The Report “The Image of Iceland – strength, status and course” was made by a committee appointed by the Prime Minister of Iceland, Geir Haarde, in 2007. The Chair of the committee was Svafa Grönfeld, the dean of Reykjavík University. Other members represented were The Ministry of Foreign Af- fairs, the City of Reykjavík and firms in the field of tourism and advertising. Staff came from The Trade Council of Iceland and the Prime Minister’s Office. The main role of the commit- tee was to summarise the status of Iceland’s image today, design a course for the future and make sug- gestions for improvements. The committee gathered information by getting vari- ous parties from businesses, the government and the culture scene together at round table discussions as well as going over all official information available on the matter and looking at writ- ings of scholars and other nation’s experiences with image-building.
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