Atlantica - 01.06.2001, Page 117

DEAR PASSENGER
For your added comfort and safety we would like to bring a few points to your
attention. First of all we ask you to listen carefully to the safety instructions
provided by the crew and take a look at the printed safety card in your seat
pocket. Please fasten your seat belt securely during take-off and landing, and
close the folding table in front of you. We recommend that you keep your seat
belt fastened throughout the flight.
FOR YOUR COMFORT
For added comfort we offer our passengers pillows and blankets on all flights.
On intercontinental flights, Business Class passengers receive a travel kit con-
taining slumber shades, socks, earplugs and several other amenities for in-flight
comfort.
Above each seat is a reading light switch, and a call button for use if there is
anything you require. Ear blockage may be experienced during take-off and
landing.Yawning or swallowing usually remedies it.We also carry a small sup-
ply of medicines on-board, which may help with minor ailments.
CABIN BAGGAGE
Cabin baggage should be placed under the seat or stored in the overhead
compartments. Please be careful when you open the compartments during or
after the flight as the luggage may have shifted. For safety and comfort, weight
should not exceed 6 kg (13 lb) and the dimensions for each piece should not
exceed 55x35x25 cm or total 115 cm (21x14x10 in or total 45 in).Due to lim-
ited space in the cabin we might need to store a part of the cabin baggage in
the luggage compartment. Business Class passengers have the additional
allowance of one briefcase and a total of 9 kg (20 lb).
ELECTRONIC DEVICES
Electronic devices can interfere with the on-board navigation instruments and
must be switched off before take-off and landing.
* The use of cellular phones and electronic devices with an antenna, i.e. walkie-
talkies, portable radios,TV-sets, transmitters, remote-controlled toys and cord-
less mouses are strictly prohibited.
* The use of portable tape recorders, CD players, laptop computers, video
cameras and electronic games are limited to the cruising phase of the flight.
Please show consideration for your fellow passengers by using these devices
with earphones, and turning off the sound effects on computer games.
* The use of heart pacemakers, hearing aids and other devices required for
medical reasons is, of course, not restricted.
FOR YOUR ENTERTAINMENT
On B757-200 flights we offer a selected entertainment programme tailored to
the length of the flight including the latest available in-flight feature films, and/or
shorter entertainment programmes.We also offer multi-channel stereo music.
Headsets are complimentary on all scheduled flights.
In addition to our in-flight magazine, Atlantica, there is a selection of newspa-
pers and magazines available for your reading enjoyment.We also have some
small toys to help the youngest passengers pass the time. Those wishing to
avail themselves of duty-free shopping can do so at our on-board Saga
Boutique.
TRAVELLING WITH CHILDREN
To make the flight as much fun as possible for our youngest passengers, they
all receive some toys, i.e. colouring books, crayons etc.We also offer a special
children audio channel. In addition there will be a number of Game Boys for
loan, all in colour, aboard all scheduled Icelandair flights.The Game Boys are
handed out after take-off, at the time when colouring books and other chil-
dren's playthings are distributed.The Game Boys come with earphones so that
children can enjoy the game without disturbing other passengers. We hope
that our young passengers enjoy this service and that it will help to shorten
their flight.The number of Game Boys on-board are limited, so when you have
finished using it, please return the Game Boy to the cabin crew.That way other
children may also enjoy the game.For the babies on-board,we can provide dia-
pers and bibs upon request.
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MEAL SERVICE
Meals and refreshments are served on all Icelandair flights as appropriate to the
length of the flight, the class of service and the time of day.
On Economy Class, with lunch and dinner, complimentary wine or beer is
served. Spirits are available for a small premium. Our chefs and service man-
agers regularly update our menus with the aim of making your in-flight meal a
pleasure. Icelandair offers a variety of special meals for children and babies,
dietary or religious needs, etc. Should you have special requirements please let
us know at least 24 hours in advance. Drinks will be offered from the flight bar
and you are also welcome to order at other times.
Business Class passengers enjoy complimentary drinks, as well as our award
winning wine cellar and an ever-evolving menu featuring several meal choices
including our "Catch of the Day".
ALCOHOLIC BEVERAGES
Icelandair offers a selection of alcoholic beverages for your on-board enjoy-
ment. We ask passengers not to drink alcoholic beverages other than those
served by the cabin crew. Please note that cabin crew are authorised to limit
alcoholic drinks to two per person. For further information on our flight bar
please turn to the last page of this magazine.
WE VALUE YOUR OPINION
We would welcome your comments on the service we provide, whether com-
plimentary or otherwise. Please ask our cabin crew for a comment sheet or
contact the customer relations department.
Contact Address: Customer Relations, Icelandair, 101 Reykjavík Airport, Iceland.
Fax: +354 50 50 330. E-mail: complaints@icelandair.is.
Welcome Aboard
www.ice landair.net
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