Fréttablaðið - 10.10.2020, Blaðsíða 31

Responsibilities:
• On-boarding of new customers
• Project management in large scale deployment
projects
• Customer relationship management for certain
key accounts
• Making sure our customers are getting the most
out of our product and services
• Reporting on key metrics defined within
Customer Success
• Strategic planning for Customer
Success initiatives
Requirements:
• Exceptional professional communication skills
• Data-driven and business-oriented mindset,
focused on results
• Experience in Project Management
• Experience in account/customer success
management is a plus
• At least 3 years experience in the tech
industry is a plus
• Can-do attitude
• Fluency in English
• University degree that is applicable to this
assignment
We o
er:
• Opportunity to work with Fortune 100
companies including Microsoft, Intel,
FedEx, and AT&T
• Strong product with a global presence
• International and high-performing work
environment
• Flexible and dynamic work environment
• Competitive salary
• Based in Men&Mice headquarters in
Kopavogur, Iceland
How to apply
Applications should be completed at www.intellecta.is.
Please attach a CV with an introduction letter.
The closing date for applications is October 21, 2020.
Further information can be provided by Torfi Markússon
(torfi@intellecta.is) and Hafdís Ósk Pétursdóttir
(hafdis@intellecta.is) at Intellecta, tel + 354 511 1225.
All applications are strictly confidential and will be
answered.
About Men&Mice
We see ourselves as leaders in sustainable networking
through enabling enterprises to stay eŸcient, connect-
ed and secure with our world-class overlay solution.
We believe in constant innovation, exceeding our
customers’ expectations and investing in our people,
products and services.
Our mission is to develop technologies and innovations
that help our customers stay in control of their
networks. We make our customers’ lives simple.
Men&Mice is continuously recognized for its
innovation and reliability: Microsoft Partner
Award in 2019, with the Men&Mice solution
as the only ‘Microsoft-preferred’ DDI solution
on the Azure Marketplace. The company has
received prestigious awards from Creditinfo
multiple years running and was named
“Most Innovative Company” in 2019.
Customer Success
Manager
We think the world of our customers
You could be building relationships with Fortune 100 companies on a daily basis.
Do you enjoy helping people? Are you passionate about technology and innovation?
Ready to build relationships with Fortune 100 enterprises? Then come and work with us.
We are looking for a professional with a growth mindset to join our Customer Success team.
You will be responsible for keeping our customers happy, listening to their needs,
and driving their success with Men&Mice.
vis.is/storf
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