Bókasafnið - 01.04.1995, Qupperneq 74

2. Hvaða upplýsingar þarftu daglega og hvaða upplýsingar
sjaldnar?
3. Hvaðan færðu upplýsingarnar?
1) Óformlega; t.d. í gegnum samstarfsfólk, starfsmenn í
öðrum bönkum, sérfræðinga, ráðagóða og fróða ein-
staklinga, á óformlegum mannamótum (hádegisverð-
arfundir eru dæmi um slíkt), í sjónvarpi, í dagblöð-
um og tímaritum.
2a) Formlega innan bankans t.d. frá Reiknistofu bank-
anna, í (aðal)upplýsingakerfi bankans, úr öðrum
tölvuvæddum upplýsingakerfum (e.t.v. sérstaklega
forritað fyrir þitt starf), í (árs)skýrslum, fréttabréfum,
minnisgreinum eða öðrum formlegum skrifum, með
skipulögðu eigin eftirliti eða mati á starfi undirmann
þinna.
2b) Formlega utan bankans; t.d. frá stofnunum erlendum
sem innlendum, (tölvuvæddum, beinb'nu) gagna-
grunnum, skipulögðum lestri rita sem fjalla um þitt
starf.
4. Getur upplýsingakerfi bankans hjálpað þér frekar við að
taka ákvarðanir í starfi? Hvað hlutverki telur þú að upplýs-
ingakerfið geti gegnt við stjórnun bankans?
Ekki verða tíundaðar niðurstöður af þessum vett-
vangskönnunum hér.
Lokaorð
Hér hefur verið reynt að gera grein fyrir því, sem upplýs-
ingakerfi fyrir stjórnendur verða að byggjast á. Þau þurfa að
byggja á nákvæmri skilgreiningu á vinnu stjórnenda (við að
taka ákvarðanir) og athugun á þörf stjórnenda fyrir upplýs-
ingar. Upplýsingakerfin verða að hafa ákveðin markmið og
vera hluti af þeirri heild sem stofnunin/fyrirtækið er.
HEIMILDIR:
Anthony, RobertN. 1965. Planning and controlsystems: aframework for ana-
lysis. Cambridge : Harvard Univ.
Avison, D.E. og A.T. Wood-Harper. 1990. Mtdtiview: an exploration in in-
formation systems development. Oxford: Blackwell.
Berry, Tony. 1987. Management information systems: an overview. Mana-
gement information systems in libraries and information services. Rit-
stj. Colin Harris. London : Graham.
Bommer, Michael R.W. og Ronald W. Chobra. 1982. Decision making for
library management. N.Y. : Knowledge.
Cronin, Blaise. 1982. Progress in documentation: Invisible colleges and in-
formation transfer: a review and commentary with particular reference to
the sociai sciences. Journal of Documentation 38(Sept.): 212—237.
Galbraith, Jay R. 1977. Organization design. Reading : Addison-Wesley.
Lantz, Brian. 1986. Evaluation of technical services functions: towards a
management information system. Journal of Librarianship 18 (Oct.):
257-279.
Leslie, Gavin. 1986. Decision support systems: learning to apply computers.
Aslib Proceedings 38(Sept.) : 275-283.
Mintzberg, Henry o.fl. 1976. The structure of‘unstructured’ decision
processes. Administrative Science Quarterly 21(June): 246-275.
Mooer, Calvin N. 1960. Mooer’s law, or why some retrieval systems are used
and others are not. American Documentation 11 (July): ii.
Murdick, Robert G. og John Munson. 1986. MIS: Concepts and design. 2.
útg. London : Prentice-Hall.
Olaisen, Johan. 1990. Information versus information technology as a stra-
tegic resource: areas of application of information and information
technology in Norwegian banks and insurance companies. InternationaL
Journal of Information Management 10: 192—214.
Olsgaard, John N. 1982. Characteristics of managerial resistance to library
management information systems. Library automation as a source of
management information.Ritst]. E Wilfrid Lancaster. Urbana-Champain
: Univ. of 111.
Rhodes, Paul C. 1993. Decision support systems: theory andpractice. Henley-
on-Thames: Waller.
Robson, Wendy. 1994. Strategic management and information systems: an in-
tegrated approach. London: Pitman.
Sanders, David F. 1992. Determining information requirements of senior
management: towards a methodology. Canadian Journal of Information
Science 17(April): 1-23.
Scott, George M.1986. Principles of management information systems. N.Y. :
McGraw-Hill.
Senn, James A. 1990. Information systems in management. 4. útg. Belmont:
Wadsworth.
Shank, Russell. 1982. Management information and the organization:
homily from the experience og the data rich but information poor. Libr-
ary automation as a source of management information. Ritstj. F. Wilfrid
Lancaster. Urbana-Champain : Univ. oflll.
Simon, Herbert A. 1977. The new science ofmanagement decision. Endursk.
útg. Englewood Cliffs: Prentice-Hall.
SUMMARY
Information Systems for Management: their Role and
Potentials
The article is based on a master thesis at the University of Wales with
the title Management Information and Decision Support Systems : their Role
and Potential for Decision Making on All Levels of Management. The und-
erlying foundations for the existence of Management Information Systems
(MIS) and Decision Support Systems (DSS) are discussed, i.e. decision mak-
ing and management information. Categories of decisions; levels and stages
of decision making are analysed. Management information is discussed in
detail as external vs. internal information and as formal vs. informal in-
formation. It is argued that the systems approach is very useful when establ-
ishing management information needs and when designing MIS and DSS.
By using this approach one gets a holistic view of the organization and ther-
efore better systems for the managers. Two comparative case studies, cond-
ucted by the author, are briefly discussed: One conducted in an Icelandic
bank and the other in two Icelandic research libraries.
nashuate<
* Mestseldu Ijósrihinarvélar á íslandi I
★ Faxtæla' ★ Fjölritar ★ Kjölbinditæld
Vðnduö þjónusta og traustar vélar tryggja vinninginn I
Verib velkomin í vinningsliðið!
Umboð: Hljómver, Akureyri
Pollinn, Isafírói
Geisli, Vestmannaeyjum
ARMULA 8 - SIMI 588-9000
74 Bókasafhið 19. árg. 1995