Fréttablaðið - 13.08.2022, Síða 39

Jensína K. Böðvarsdóttir (jensina@vinnvinn.is)
and Garðar Ó. Ágústsson (gardar@vinnvinn.is)
at Vinnvinn, oversee the recruitment process.
From 2009 atNorth have innovated in the
technology space, by designing, constructing
and operating world class data centers in
Iceland and Sweden, whilst also catering
to those who need more compute for
demanding workloads, by offering HPC
and AI infrastructure as a service (IaaS).
atNorth’s international team of professionals,
service leading organizations in diverse
industries, enabling them to transform the
world’s most demanding data into important
business decisions without compromising
speed, performance, or the climate. All the
company’s services are designed to provide
circular economy principles for the data
center industry where renewable energy
combined with unparalleled energy efficiency
are fundamental principles. atNorth were
recently acquired by Partners Group, a
leading private markets firm. Together, they
strive to make atNorth the leading pan-Nordic
data center provider. - www.atnorth.com.
The application must be in English,
accompanied by a curriculum vitae and
a detailed cover letter stating the reason
for the application and the reasons for
the person’s ability to perform in the job.
Team leader
- Network Operation Center
More Compute for a Better World
Do you like working in an international and fast-paced environment? Would you like being part of
atNorth’s exciting journey and join the engaged and enthusiastic team of colleagues?
We are looking to recruit a well-organized, and highly motivated individual to be part of and team
lead of atNorth’s NOC (Network Operation Center).
About the position
In this role you will lead a team of 24/7 NOC staff with focus on building up technical knowledge
base, processes/routines and staff shift planning. The NOC team is responsible for monitoring
ticket handling and follow-up for all our three sites.
You will work closely with and keep the Data Center Manager informed about the network status.
We are ISO 27001 certified, on the road to 14001 and with international exposure.
Main responsibilities:
• Making/planning staff shift for 24/7 operations of the NOC.
• Responsible for building up know how in the NOC and extract information needed
for NOC knowledge base.
• Be part of the NOC staff taking shifts.
NOC responsibilities:
• Customer service request tickets monitoring and dispatching.
• Monitoring and first response to events.
• Analyze events and perform troubleshooting and incident response on the systems.
• Communicate with site technicians or third parties responsible for resolution.
• Customer communications during events.
• Track issues through to resolution.
• Off hour onsite security.
Skills and experience:
• Technical education and background/understanding, preferably basic knowledge
of data center and/or IT architecture.
• User experience with monitoring tools, ITSM tools.
• Knowledge of service subject matter and business processes.
• Knowledge of incident models, diagnostic tools and methods.
• Leadership skills.
• Experience from planning and scheduling shifts preferred.
• Analytical skills.
• Communication skills, English (verbal and written).
The application deadline is August 24th.
Apply for the job at www.vinnvinn.is.
Vinnvinn | Kringlan 7 | 103 Reykjavík
Sími 552 1212 | vinnvinn@vinnvinn.is | www.vinnvinn.is
ATVINNUBLAÐIÐ 7LAUGARDAGUR 13. ágúst 2022