Fréttablaðið - 05.06.2021, Blaðsíða 37

You know IT best.
Working at Men&Mice means you will:
• Assist current and potential customers on how to use Men&Mice
products as well as answering questions and solving problems they
might have.
• Travel to meet with customers to consult, train or demonstrate how
to use Men&Mice products.
• Demonstrate Men&Mice products to current and potential customers.
• Travel to attend tradeshows on behalf of Men&Mice.
• Perform other tasks related to Customer Care within Men&Mice.
Requirements:
• At least 5 years experience in a similar role.
• Excellent knowledge of networks and routing.
• Strong troubleshooting skills.
• Ability to work both independently and within a team.
• Motivation to provide excellent customer service.
• Fast learner who likes challenges.

What we will offer you:
• You’ll have an opportunity to work in a rapidly growing international
company with a vibrant group of people from around the world in our
Reykjavik office and to travel internationally.
• Opportunity to work with Fortune 100 companies including Microsoft,
Intel, FedEx, and AT&T.
• Competitive salary and flexible and dynamic work environment.
About Men&Mice
At Men&Mice, we build software that makes managing
complex corporate networks simple and easy. We
live by the philosophy of Sustainable Networking and
operate in a fast-growing market with a significant
market opportunity. Our solution is proven, with some
of the largest companies in the world trusting us with
their networks. We make our customers’ lives simple.

The Customer Care team provides technical and
business-related services. Collaborative group,
dedicated to providing first-class support to our
clients. We aim for fast, quality, and lasting solutions,
and continuous service improvement. Your work will
reach millions of users globally.

The main goal of the job is to provide excellent service,
always remaining calm and professional and having the
deep technical know-how of the Men&Mice products
in order to assist the users of our solutions and
services.
We’re hiring a Support Engineer for our Customer Care team in
Reykjavik, Iceland. Join us in our mission to help enterprises be
more efficient, connected, and transparent with our sustainable
networking solutions.
The future of networks starts with us.
How to apply
Applications should be completed at www.intellecta.is. Please attach a CV with an introduction letter.
The closing date for applications is June 15, 2021. Further information can be provided by Torfi Markússon (torfi@intellecta.is)
and Helga Birna Jónsdóttir (helga@intellecta.is) at Intellecta, tel + 354 511 1225.
All applications are strictly confidential and will be answered.
Síðumúla 5 • 108 Reykjavík • 511 1225 • intellecta.is
RÁÐNINGAR
RÁÐGJÖF
RANNSÓKNIR
Mest lesna atvinnublað Íslands*
Atvinnublaðið
Sölufulltrúar: Hrannar Helgason, hrannar@frettabladid.is 550 5625, Arna Rut Kristinsdóttir, arnarut@frettabladid.is 550 5621
*Neyslukönnun Gallups 2018, allt land, 18-80 ára